Clorinda exemplifies exceptional dedication and leadership, consistently supporting new APPs and patients. She demonstrates flexibility and adaptability in responding to changing needs. Clorinda has skillfully managed the rapid influx of APPs in the West Virginia market, streamlining the onboarding process and serving as a reliable support system. APPs confidently confide in her, seeking guidance on scheduling, supplies, and knowledge reinforcement. She proactively addresses issues, ensuring seamless care. Previously, Clorinda maintained connections with members in unstaffed nodes and facilitated continuous care through repeated CIVs following APP departures. Her commitment embodies WellBe's core values: Patients First, Respect & Trust, Courageous Teamwork, Own the Solution, and Learn & Share.