John Lester P Ramos
October 2024
John Lester P
Ramos
,
RN
9th Front
Makati Medical Center
Makati City
,
Metro Manila
Philippines

 

 

 

Each interaction we had with his team was marked by empathy, professionalism, and a genuine commitment to our well-being.
During our stay at MakatiMed, one nurse truly stood out and made a significant impact on our experience. Despite the demands of our situation, his constant presence and support provided immense comfort. He regularly visited us, checking on our well-being and ensuring everything was in order. His thoroughness in answering our questions, no matter how small, was incredibly reassuring during such a difficult time. Each of his visits was marked by a simple yet heartfelt "kamusta," which never failed to bring a ray of light into our room. 

One particular instance that highlights his exceptional care was when we had concerns about a new treatment procedure. He took the time to sit with us, patiently explaining every detail until we felt completely at ease. His calm demeanor and extensive knowledge were evident, making us feel safe and well-informed.

Watching him interact with his team was equally inspiring. He led with a gentle hand, fostering a positive environment that was reflected in the remarkable care provided by his nurses. Each interaction we had with his team was marked by empathy, professionalism, and a genuine commitment to our well-being.

He exemplifies the essence of nursing. His dedication and compassion not only improved our care but also lifted our spirits during a tough period. This nurse transformed our perception of nurses, showing that true leadership involves being present, approachable, and deeply committed to patient care.