Catie Sershon
March 2025
Catie
Sershon
,
RN, ADN
Med/Surg
Aurora Medical Center Burlington
Burlington
,
WI
United States
Catie somehow sensed my feelings and took the time to talk with me; her soothing voice and words of encouragement lifted my spirits.
Every day when Catie walked into my room, she greeted me with a smile that put me at ease with her calming presence. This was a challenging time for me, as I had no idea what to expect, and she helped me maintain a positive perspective on my situation. My doctors explained what was happening, but Catie simplified everything into layman's terms, making me feel more comfortable. There were days when I felt low and in a slump. Catie somehow sensed my feelings and took the time to talk with me; her soothing voice and words of encouragement lifted my spirits. It seemed like she was always in the right place at the right time for me. She supported not only my physical health but also my mental well-being. Catie made me feel safe and well cared for. She treated me not just as a patient but also as a friend. Always attentive to my nursing needs, she also communicated effectively with my spouse, explaining the daily procedures that would enhance my care. We were both particularly impressed by the professionalism with which Catie conducted herself. Catie is undoubtedly an asset to this healthcare organization. I can only hope that all nurses here exhibit the same dedication to duty, compassion, understanding of patients' needs, and professionalism in nursing. While I'm not looking forward to another hospitalization, if the need arises, I hope Catie will be my caretaker.