Andrea Orman is a wonderful example of what it means to lead with compassion. She advocates for nurses clinically but keeps their personal well-being at the forefront of decisions that have to be made. She fights for what nurses need to be able to safely, efficiently, and confidently care for their patients. She is often the invisible backbone of why things run smoothly. I have never seen her turn down the ask or the opportunity to chat with anyone who needs it. Her open-door policy is a staple in her leadership toolbox, and she welcomes everyone to use it.

To watch the evolution of Andrea’s leadership over the past 10 years has been inspirational. I’ve seen her fumble crucial conversations, own up to poor hiring choices, and apologize for losing her cool in the heat of the moment. Conversely, I have been the recipient of one of Andrea’s corrective feedback conversations, and I can honestly say that I have never been more appreciative of a leader in an uncomfortable moment. She delivered difficult feedback in the most compassionate and sensitive manner and knew what to say to encourage me. She is always willing to share her own experiences, and you never feel isolated or alone when talking with her.

Recently, while having one of our monthly accountability meetings, I off-handedly mentioned one of my recent professional struggles to Andrea. Despite already running late to her next meeting, Andrea stayed behind. In a couple of sentences, she was able to completely shift my perspective. I can’t explain how nice it is to have someone who knows you well enough to know exactly what to say to build you up and change your viewpoint. I have thought about this conversation daily since then and I hope Andrea knows how impactful she is to those who are lucky enough to be led by her.

By now, Andrea has moved from my leader to my friend, but she will always remain a mentor to me. I wouldn’t be the leader I am, in the place that I am, without her guidance throughout the years.