Alyssa Boardley
March 2024
Alyssa
Boardley
,
RN
Riley Outpatient Center-Plastic Surgery Division
Indiana University Health
Indianapolis
,
IN
United States
Alyssa handled this shocking situation with the utmost professionalism, compassion, and thoughtfulness.
Recently, Alyssa was caring for a patient whose cast was being removed. Upon the removal, it was discovered that the patient's fingers were no longer viable, and the family was informed that revision amputations would be necessary for multiple fingers. This was a traumatic and unexpected discovery for both the family, and Alyssa, as their nurse.
Alyssa handled this shocking situation with the utmost professionalism, compassion, and thoughtfulness. She immediately escalated the situation to the appropriate providers, including the PA and surgeon, to ensure the family received the necessary answers and next steps. Alyssa was also a constant source of support for the family during this devastating time, allowing them the space and time to process the news at their own pace. She encouraged them to reach out for any support they needed and was there every step of the way to help them navigate this overwhelming situation. What stands out most about Alyssa in this instance is her ability to remain calm and compassionate despite the shock of discovering the severity of the patient’s condition. The situation was as unexpected for her as it was for the family, but Alyssa stayed composed and ensured that both the patient and the family received the care and answers they needed. She consistently goes above and beyond for her patients, providing swift interventions and treating them with unwavering empathy. Alyssa's ability to remain present and offer emotional and professional support during such a traumatic event exemplifies the kind of nurse she is.
Her dedication to patient care, her ability to manage difficult situations with grace, and her compassion for both patients and families make her a deserving candidate for the DAISY Award.
Alyssa handled this shocking situation with the utmost professionalism, compassion, and thoughtfulness. She immediately escalated the situation to the appropriate providers, including the PA and surgeon, to ensure the family received the necessary answers and next steps. Alyssa was also a constant source of support for the family during this devastating time, allowing them the space and time to process the news at their own pace. She encouraged them to reach out for any support they needed and was there every step of the way to help them navigate this overwhelming situation. What stands out most about Alyssa in this instance is her ability to remain calm and compassionate despite the shock of discovering the severity of the patient’s condition. The situation was as unexpected for her as it was for the family, but Alyssa stayed composed and ensured that both the patient and the family received the care and answers they needed. She consistently goes above and beyond for her patients, providing swift interventions and treating them with unwavering empathy. Alyssa's ability to remain present and offer emotional and professional support during such a traumatic event exemplifies the kind of nurse she is.
Her dedication to patient care, her ability to manage difficult situations with grace, and her compassion for both patients and families make her a deserving candidate for the DAISY Award.