Jianfang Zhang
May 2025
Jianfang
Zhang
,
RN
Mother/Baby Unit
Emanuel Medical Center (CA)
TURLOCK
,
CA
United States
What touched us the most was that even after we were discharged, during a follow-up visit to the pediatrician, Jianfang went beyond her responsibilities by assisting us over the phone with real-time translation between us and the doctor.
Jian was amazing. I am from Taiwan, and I would like to express my sincerest gratitude to Nurse Jianfang at your esteemed hospital. The following content was originally written in Chinese and translated into English using translator software. Please forgive any grammatical errors or unclear expressions. My partner and I joyfully welcomed our baby, born through a surrogate, at your hospital. We were extremely fortunate to meet Jian the next day. As first-time fathers with limited English proficiency, we struggled to communicate in English.
Jian, who speaks Chinese, patiently guided us through step-by-step instructions on how to care for our newborn. Moreover, during the doctor's rounds, Jian proactively acted as our interpreter, carefully translating every word and ensuring that we fully understood the doctor's explanations. This is the first reason we are grateful to Jian. Secondly, understanding the challenges of caring for a newborn, Jian thoughtfully reminded the meal service staff to deliver our meals on time, ensuring we were well nourished. Jian frequently checked on us, showing deep concern for our needs and providing unwavering support.
Thirdly, while filling out our baby's birth certificate and Social Security card application, both of which were entirely in English, Jian recognized the importance of these documents and patiently assisted us in translating and explaining each section. Thanks to Jian’s guidance, we were able to complete the forms correctly and smoothly. Fourthly, when hospital administration staff calculated our medical expenses and asked questions in English, we struggled to express ourselves due to the language barrier. Feeling hopeless, we were relieved when Jian stepped in to help facilitate communication with the hospital staff, ensuring that we understood everything clearly. Fifthly, we were deeply impressed by Jian's outstanding medical expertise. Before our discharge, she kindly provided us with our language guides on newborn care and parenting, making it much easier for us to understand important information. Her thoughtfulness and professionalism were truly exceptional.
What touched us the most was that even after we were discharged, during a follow-up visit to the pediatrician, Jianfang went beyond her responsibilities by assisting us over the phone with real-time translation between us and the doctor. Her selfless dedication demonstrated not only her care for patients but also her strong sense of responsibility as a healthcare professional. We have never encountered a nurse as passionate and dedicated as Jianfang. Despite not knowing us before, she provided us with top-quality medical care and went out of her way to help us overcome language barriers. Her professionalism and unparalleled service attitude left a profound impression on us. We sincerely believe that Jianfang deserves the highest recognition and reward from your hospital. She sets an exemplary standard for other medical professionals. Without hesitation, we would rate our experience with Jian a perfect 100. Once again, we would like to express our sincere appreciation for the excellent medical services provided by your hospital. Please be sure to convey our heartfelt gratitude and utmost respect to Nurse Jian.
Jian, who speaks Chinese, patiently guided us through step-by-step instructions on how to care for our newborn. Moreover, during the doctor's rounds, Jian proactively acted as our interpreter, carefully translating every word and ensuring that we fully understood the doctor's explanations. This is the first reason we are grateful to Jian. Secondly, understanding the challenges of caring for a newborn, Jian thoughtfully reminded the meal service staff to deliver our meals on time, ensuring we were well nourished. Jian frequently checked on us, showing deep concern for our needs and providing unwavering support.
Thirdly, while filling out our baby's birth certificate and Social Security card application, both of which were entirely in English, Jian recognized the importance of these documents and patiently assisted us in translating and explaining each section. Thanks to Jian’s guidance, we were able to complete the forms correctly and smoothly. Fourthly, when hospital administration staff calculated our medical expenses and asked questions in English, we struggled to express ourselves due to the language barrier. Feeling hopeless, we were relieved when Jian stepped in to help facilitate communication with the hospital staff, ensuring that we understood everything clearly. Fifthly, we were deeply impressed by Jian's outstanding medical expertise. Before our discharge, she kindly provided us with our language guides on newborn care and parenting, making it much easier for us to understand important information. Her thoughtfulness and professionalism were truly exceptional.
What touched us the most was that even after we were discharged, during a follow-up visit to the pediatrician, Jianfang went beyond her responsibilities by assisting us over the phone with real-time translation between us and the doctor. Her selfless dedication demonstrated not only her care for patients but also her strong sense of responsibility as a healthcare professional. We have never encountered a nurse as passionate and dedicated as Jianfang. Despite not knowing us before, she provided us with top-quality medical care and went out of her way to help us overcome language barriers. Her professionalism and unparalleled service attitude left a profound impression on us. We sincerely believe that Jianfang deserves the highest recognition and reward from your hospital. She sets an exemplary standard for other medical professionals. Without hesitation, we would rate our experience with Jian a perfect 100. Once again, we would like to express our sincere appreciation for the excellent medical services provided by your hospital. Please be sure to convey our heartfelt gratitude and utmost respect to Nurse Jian.