Courtney Owens
May 2025
Courtney
Owens
,
RN, BSN
Clinical Care Operations
Banner Del E Webb Medical Center
Sun City West
,
AZ
United States
Courtney is a compassionate and visionary leader who exemplifies the core values of nursing and the very essence of leadership.
We are honored to nominate Courtney Owens for the DAISY Nurse Leader Award. She is a true pillar at Banner Health, known for her exemplary leadership across both campuses. Her dedication, vision, and unwavering commitment to fostering collaboration and innovation make her an ideal candidate for this recognition.
Leadership and Impact
This person consistently steps up to the plate when there is a need, always ensuring the best interests of both the staff and patients are at the forefront of every decision. She has built a department that functions like a family, where each member feels valued, supported, and empowered to contribute to the success of the team. Under her leadership, the department has faced and overcome numerous challenges, which speaks to her ability to inspire and mentor her team to rise above and deliver excellent care.
Her leadership style is rooted in the belief that great leaders uplift others, and it is evident in the strength of those she leads. She has a unique ability to see the potential in others, even when they may not recognize it in themselves. As a result, those around her step up to meet challenges head-on, knowing they are supported and trusted to succeed.
Mentorship and Innovation
In addition to her daily leadership, this RN is a mentor leader for the Innovation and Technology Council. Over the past year, she and her team have spearheaded several key projects that have had a meaningful impact on patient care and staff efficiency. These initiatives include:
• Comfort Cart: Enhancing patient and family comfort with essential items to improve their experience during a time of grief.
• Vocera Communication and Badge Covers: Streamlining communication and enhancing staff collaboration.
• QR Code for House Councils: Making idea submission easier and more accessible for staff.
• Super Badge Buddy: Facilitating more efficient workflows and improving staff interactions.
• Posey Bed on Standby Project: Addressing patient safety concerns by ensuring equipment readiness.
• Facility Fall Mat Project: Reducing fall risks and improving patient safety across the facility.
• IPOC Tip Sheet: Standardizing best practices to support seamless patient care.
• iPad Project for Palliative Care: Ensuring better communication for palliative patients and their families.
• Connect Messenger Med Request: Improving medication request systems for more timely and effective care.
These projects, among others, are a testament to her ability to lead innovative initiatives that directly benefit both patients and staff.
She is a compassionate and visionary leader who exemplifies the core values of nursing and the very essence of leadership. She has created a culture of excellence, where her team is motivated to continuously improve and innovate, ensuring the highest standards of patient care and staff satisfaction. Her mentorship, dedication, and tireless work to improve the healthcare environment make her an outstanding candidate for the DAISY Nurse Leader Award.
Leadership and Impact
This person consistently steps up to the plate when there is a need, always ensuring the best interests of both the staff and patients are at the forefront of every decision. She has built a department that functions like a family, where each member feels valued, supported, and empowered to contribute to the success of the team. Under her leadership, the department has faced and overcome numerous challenges, which speaks to her ability to inspire and mentor her team to rise above and deliver excellent care.
Her leadership style is rooted in the belief that great leaders uplift others, and it is evident in the strength of those she leads. She has a unique ability to see the potential in others, even when they may not recognize it in themselves. As a result, those around her step up to meet challenges head-on, knowing they are supported and trusted to succeed.
Mentorship and Innovation
In addition to her daily leadership, this RN is a mentor leader for the Innovation and Technology Council. Over the past year, she and her team have spearheaded several key projects that have had a meaningful impact on patient care and staff efficiency. These initiatives include:
• Comfort Cart: Enhancing patient and family comfort with essential items to improve their experience during a time of grief.
• Vocera Communication and Badge Covers: Streamlining communication and enhancing staff collaboration.
• QR Code for House Councils: Making idea submission easier and more accessible for staff.
• Super Badge Buddy: Facilitating more efficient workflows and improving staff interactions.
• Posey Bed on Standby Project: Addressing patient safety concerns by ensuring equipment readiness.
• Facility Fall Mat Project: Reducing fall risks and improving patient safety across the facility.
• IPOC Tip Sheet: Standardizing best practices to support seamless patient care.
• iPad Project for Palliative Care: Ensuring better communication for palliative patients and their families.
• Connect Messenger Med Request: Improving medication request systems for more timely and effective care.
These projects, among others, are a testament to her ability to lead innovative initiatives that directly benefit both patients and staff.
She is a compassionate and visionary leader who exemplifies the core values of nursing and the very essence of leadership. She has created a culture of excellence, where her team is motivated to continuously improve and innovate, ensuring the highest standards of patient care and staff satisfaction. Her mentorship, dedication, and tireless work to improve the healthcare environment make her an outstanding candidate for the DAISY Nurse Leader Award.