I’m writing to formally recognize and express my heartfelt gratitude for the exceptional care provided to me by Kortney during a very difficult period in my health journey. Following the amputation of my toe due to complications from diabetes, I was understandably anxious about my recovery and the wound care process. From the beginning, Kortney's professionalism, compassion, and cheerful demeanor made a tremendous difference in my experience. She consistently provided attentive and thorough care, but one moment stands out as particularly critical! Her keen attention to detail and clinical diligence undoubtedly spared me from significant pain, potential infection, and a prolonged healing process. It’s not an exaggeration to say that her careful observations have a major positive impact on my recovery. Beyond her clinical skills, Kortney's positive attitude and kind spirit have been a bright spot in an otherwise challenging time! Her constant smile and encouraging presence have made each visit less stressful and more hopeful. Nurse Kortney exemplifies what it means to be a dedicated healthcare professional. I truly feel fortunate to have been in her care, and I believe her outstanding service deserves to be recognized and commended!