Mercedes was my nurse and delivered my 36-week-old son. She was exceptional; she made sure I was supported medically and mentally. My son was premature and had to be taken to the NICU as soon as he was born. This was a very tough moment for my husband and me. Mercedes showed empathy and compassion, willing to be a shoulder to cry on. Not only did she help me emotionally, but throughout the whole labor, she was very thorough, knowledgeable, and answered all my questions. I do have a condition that the Doctor was talking about, having special medication on board, and prepped for me just in case I needed it, after birth. Mercedes took the time, ahead a time to make sure she was familiar with this condition and the medication that may be needed. This disease is not very common, and the medication is not a common drug either. She took the time to make sure she knew exactly how to give it and have it all set up, before even knowing if I would need it. She went above and beyond to make sure my stay was comfortable, getting me everything and anything I needed. After all was said and done, that night, my husband and I had to go to our room alone, while our son went to the NICU. Mercedes went the extra mile to send us up a candlelight dinner the next day to try and ease our minds a little. I, too, work in the medical field, and this was by far the best I have ever seen a nurse go out of their way to make sure their patient was well taken care of from a medical standpoint and an emotional one! Thank you again, Mercedes! You're great at what you do, and any patient is lucky to have you!