I am honored to nominate Nurse Keighla for the DAISY Award for Extraordinary Nurses. Keighla is an exemplary nurse who consistently goes above and beyond in providing the highest standard of care. One particular instance stands out, showcasing her unwavering professionalism, compassion, and commitment to patient care, even in challenging circumstances.

During her time caring for a particularly difficult patient at Boston Medical Center, Keighla demonstrated extraordinary patience and empathy. This patient, who was often uncooperative and verbally challenging, tested the limits of every healthcare professional who interacted with them. Despite the patient's difficult behavior, Keighla remained calm, composed, and professional. She never allowed the patient's negativity to interfere with the quality of care she provided.

Keighla’s ability to maintain a compassionate, patient-centered approach under such stress is a testament to her dedication. She didn’t take the patient's behavior personally, and instead, she remained focused on providing the best care possible. She consistently offered comfort and reassurance, ensuring that the patient still received the necessary treatment and attention, even when they were at their most difficult.

Her resilience and kindness didn’t go unnoticed. The patient’s family, who was also struggling with the situation, expressed deep appreciation for Keighla’s approach. Her ability to de-escalate difficult situations with tact and understanding made a significant difference in the overall experience for the patient and their loved ones.

Nurse Keighla exemplifies the values of the DAISY Award—compassionate care, professionalism, and dedication to improving the patient experience. Her actions show a true commitment to her patients, regardless of the circumstances, and her ability to maintain a positive and caring attitude, even when faced with adversity, is truly extraordinary. She is a shining example of what it means to be an exceptional nurse.