I would like to recognize Hasina for her exceptional professionalism, knowledge, and kindness. From the moment she entered the room, she took the time to thoroughly explain every medication, procedure, and expectation for the day, ensuring we fully understood each step. She answered all of our questions with patience and clarity, making a potentially overwhelming experience feel manageable. Her compassionate demeanor and unwavering dedication to excellent care made a lasting impact on me. Hasina embodies everything a DAISY Award recipient should be, and I am truly grateful for her outstanding service.