Alexandria Ostrander
September 2024
Alexandria
Ostrander
,
RN
Transplant Care Unit
Methodist Hospital Specialty and Transplant
San Antonio
,
TX
United States

 

 

 

Her energetic and compassionate demeanor made a difficult time much more manageable, and her dedication to her role was truly inspiring.
I am honored to nominate Alex for the DAISY Award. During my mother's recent one-month stay in the hospital, Alex exemplified everything this award stands for. From the outset, Alex went above and beyond in caring for both my mother and our family. She consistently demonstrated a positive attitude and unwavering professionalism, even in the most challenging situations. Her dedication to patient care was evident in her thoughtful and compassionate approach. She took the time to educate us on the care process, offering valuable insights into how we could support my mother and how to effectively communicate with the medical team. Her willingness to go the extra mile was evident as she provided us with much-needed support and ensured that we never felt overwhelmed by the process. She advocated for my mother when others would like to turn a blind eye to the situation. It was the only time my family and I felt that my mother was in good hands during her stay. I wish Alex could have guided my mother's care for her full stay.

Alex's personal experience with patients like my mother enriched her care, allowing her to provide a level of empathy and understanding that made a profound difference in our journey. She never lost hope, even when my mother was struggling, and her passion for patient care was palpable. Alex consistently upheld the mission, vision, and values of the hospital, always including us in the care process and ensuring we felt heard and supported. Her energetic and compassionate demeanor made a difficult time much more manageable, and her dedication to her role was truly inspiring. Alex is a remarkable nurse who embodies the spirit of this award through her exceptional care, professionalism, and commitment to both patients and their families.