I was recently hospitalized at Grandview Hospital and admitted to the orthopedic unit, following a sudden and severe back injury that left me completely immobilized. I arrived unable to walk, in unbearable pain, and overwhelmed with fear and panic. Everything about the experience, from the physical pain to the emotional distress, was deeply traumatic.

I had to undergo emergency spine surgery, and while it was ultimately a success, the pain and fear leading up to and following the surgery were profound.

Jess was my nurse on my first day upon admission, the second day, and again on the day I was discharged. Her presence throughout those key moments made all the difference in the world. From the moment she entered my room, she treated me not just as a patient but as a human being in need of care, compassion, and reassurance. She went far beyond her clinical duties-advocating for my comfort, managing my pain with great care, and most meaningfully, sitting with me and talking to me when I was scared and struggling emotionally.

She never made me feel like a burden. She never rushed. She met every moment with calmness, warmth, and empathy. Whether it was making sure I was physically comfortable, answering questions with patience, or simply holding space for me during the most vulnerable moments, Jess brought a level of heart and humanity to her work that I will never forget.

She is the embodiment of what it means to be a nurse - skilled, attentive, compassionate, and deeply present. Jess helped me begin my healing not just physically, but emotionally. I am so thankful she was by my side during those critical days, and I truly believe her care played a vital role in my recovery.

What stands out to me most is how Jess’ kindness, something that may have felt routine or ordinary to her, had an extraordinary impact on me. In the midst of unbearable physical pain, deep embarrassment, and a cloud of depression, her presence brought light and dignity back into an experience that could have easily broken me. She saw me when I felt invisible, treated me with gentleness when I felt fragile, and gave me grace when I felt ashamed of my condition. The little things she did—taking the time to talk, telling me I didn’t look gross (even though we both know I did), and just being genuinely present—were everything to me. She turned what could have been five agonizing, isolating days into something bearable, even hopeful. That kind of care leaves a mark, and I’ll never forget it.

Jess is a remarkable nurse, and she deserves to be recognized for the way she shows up for her patients.