Our loved one was in the oncology ICU, facing many obstacles that were worsening each day. Wednesday evening, the provider called to request a family meeting as our loved one's health continued to decline and to discuss continued dialysis, what that would look like, along with incurable metastatic cancer. The meeting was set for the following day at 12Noon. I reached out to Meagan for her support from hospice to help discuss comfort care with our loved one, something that she had already talked about in the previous days. She immediately said, "I'll be there" and started working on the referral.

Thursday morning, Meagan had already reviewed her labs, chart, and was aware of her past medical history, as well as her current situation, and was prepared for the meeting. Once we arrived at the unit, we noticed two gentlemen walking out of the room, who were later identified as a nephrologist, who had provided false hope to our loved one of being able to live "years" with dialysis. A hospital provider arrived for the care plan meeting, and the hospital nurse left, Meagan quickly behind her. Meagan had a professional discussion with her, letting her know that our loved one had expressed interest in the days leading up to this meeting that she wanted comfort and did not want to be hooked to machines to stay alive, and that she was contacted by us to be at the bedside for hospice support. Meagan maintained her composure with the hospital nurse and explained quality versus quantity, and what comfort care truly means. Meagan returned to the room after the provider left, held our loved one's hand, listened attentively to her wishes, and reassured her that she would take care of helping us to meet her wishes.

Within a couple of hours, Meagan had her approved for hospice care, approved for the inpatient unit, and transport set up. Meagan went above and beyond to help meet the care goals for our loved one in her final days, support our family, and maintain professionalism when faced with rudeness and inappropriateness from other healthcare workers. Without Meagan's professionalism, dedication, commitment, and compassion, I do not know if our loved one would have been able to transfer as quickly as she did and pass with dignity and respect.