Hannah has one of the biggest hearts I know. She is the only traveler on the day shift, so she is constantly up to be floated to a different unit when census is low. Floating to a different unit is something that is not an ideal situation for any of us nurses. But Hannah does not complain when she does get floated, and I have heard her say, "That is why I am here; I help the hospital out in ways that they need it." The other day, Hannah was floated to the ER observation room after already receiving the report and completing her morning assessment on her ICU patient. As we know, the ER can be a non-stop pace of rotating patients. Though the new assignment was well into the morning, Hannah took the time to really slow down and see what her patients needed. She helped a patient who had been in the observation unit for over 24 hours—who hadn't received any trach care or bed change—get cleaned up. She offered another person help setting up their breakfast tray when they couldn't fully lift their arms, and she took time to figure out what a non-verbal patient needed, who was sadly rushed to "show what they needed" the day before and did not get the help they were trying to communicate. All of these patients had expressed that she was one of the first people to take the time in helping them get cleaned up, get re-situated in their small, curtained quad, and really ask them what they needed. She took the time to listen to the concerns and neglect of the patients and addressed appropriate management, hopefully addressing some patient safety issues and improving the quality of care for these patients. All of this happened during a busy shift of two discharges, two transfers, and juggling a total of seven patients. There are so many more examples where Hannah continues to go above and beyond for her patients. She is a good reminder for me that, even though it's easy to get burnt out and not give genuine, compassionate care, being an excellent nurse that changes someone's hospital stay for the better is always a choice.