During her shift in the central ward, nurse Javiera Maureira witnessed a particularly complex and humane situation. She received a young mother with acute appendicitis, who was admitted accompanied only by her partner and her three-month-old baby. Since the mother required urgent surgery and the father had no immediate support network, he was forced to leave the facility to find someone who could assist with the infant's care.

At that moment, Javiera did not hesitate to offer to care for the baby for as long as necessary. With deep empathy and a sense of duty, she kept him under her care for several hours while she continued her duties on shift. Not only did she physically accompany him, but she also arranged for food in the neonatal ward, ensuring the baby was comfortable, fed, and in a safe environment.

This gesture, which goes beyond any clinical protocol, exemplarily reflects the spirit of the DAISY Award for Compassionate Care: care where the professional connects with the emotional and human reality of the patient and their environment, responding with generosity, sensitivity, and humanity.

The commitment demonstrated by Javiera Maureira not only resolved an urgent need but also provided support and peace of mind to a family in a moment of extreme vulnerability, leaving an indelible mark on those who witnessed her actions.