Sutassanee Phungjit
March 2025
Sutassanee
Phungjit
,
RN
ICU-3
Bangkok Hospital Headquarters
Bangkok
Thailand
Ms. Sutassanee Phungjit is a highly dedicated and compassionate nurse who consistently delivers exceptional care and service.
Ms. Sutassanee Phungjit is a highly dedicated and compassionate nurse who consistently delivers exceptional care and service. She has been described by a patient’s family member as “a very kind and excellent nurse who offers outstanding service and encouragement to patients.” This sincere feedback reflects both the quality of her work and the deep trust she builds with patients and families.
She is committed to continuous self-development, applying both clinical and non-clinical expertise—ranging from critical care and effective communication to service innovation—to uphold the highest standards of efficiency, safety, and excellence. Her strong skills in patient assessment and care have earned the confidence and respect of the multidisciplinary team, including physicians and fellow nurses, with whom she collaborates closely to ensure professional standards and patient safety.
She demonstrates exceptional emotional intelligence, showing warmth, maturity, and sincerity in all interactions. She connects meaningfully with patients and families, often leaving such a strong impression that she is remembered by name long after care has been provided. Within her unit, she is not only a leader in patient care but also a respected role model, inspiring colleagues through her creativity, professionalism, and commitment to enhancing patient and family experiences.
Her outstanding contributions include:
1. Initiating birthday greetings for patients to create personalized and meaningful experiences.
2. Organizing motivational activities for the ICU3 team and cross-departmentally to foster positivity, joy, and a spirit of excellence.
3. Leading the implementation of the 5S Methodology, promoting a well-organized and welcoming ICU environment that enhances patient and family experiences.
4. Setting high standards for professional appearance, consistently modeling excellence in grooming, attire, and readiness.
5. Promoting the “On-stage/Off-stage” service principle, ensuring professional conduct and consistent nursing excellence.
6. Demonstrating the fundamentals of service—greeting, smiling, and making eye contact—with patients, families, and colleagues to reinforce trust and connection.
She is deeply committed to providing care that blends empathy with critical thinking. She encourages her team to embrace lifelong learning and to deliver care that is both intentional and emotionally attuned. Widely respected for her integrity and dedication, she exemplifies the values of compassionate service and professional excellence.
She is committed to continuous self-development, applying both clinical and non-clinical expertise—ranging from critical care and effective communication to service innovation—to uphold the highest standards of efficiency, safety, and excellence. Her strong skills in patient assessment and care have earned the confidence and respect of the multidisciplinary team, including physicians and fellow nurses, with whom she collaborates closely to ensure professional standards and patient safety.
She demonstrates exceptional emotional intelligence, showing warmth, maturity, and sincerity in all interactions. She connects meaningfully with patients and families, often leaving such a strong impression that she is remembered by name long after care has been provided. Within her unit, she is not only a leader in patient care but also a respected role model, inspiring colleagues through her creativity, professionalism, and commitment to enhancing patient and family experiences.
Her outstanding contributions include:
1. Initiating birthday greetings for patients to create personalized and meaningful experiences.
2. Organizing motivational activities for the ICU3 team and cross-departmentally to foster positivity, joy, and a spirit of excellence.
3. Leading the implementation of the 5S Methodology, promoting a well-organized and welcoming ICU environment that enhances patient and family experiences.
4. Setting high standards for professional appearance, consistently modeling excellence in grooming, attire, and readiness.
5. Promoting the “On-stage/Off-stage” service principle, ensuring professional conduct and consistent nursing excellence.
6. Demonstrating the fundamentals of service—greeting, smiling, and making eye contact—with patients, families, and colleagues to reinforce trust and connection.
She is deeply committed to providing care that blends empathy with critical thinking. She encourages her team to embrace lifelong learning and to deliver care that is both intentional and emotionally attuned. Widely respected for her integrity and dedication, she exemplifies the values of compassionate service and professional excellence.