Claire demonstrated exceptional care and compassion during my recent immunization. As a patient who has a strong fear of needles and any invasive procedures, I was extremely anxious before my appointment. However, Nurse Claire’s kindness, professionalism, and gentle approach turned a stressful experience into a comfortable and reassuring one.

When I arrived, Nurse Claire took the time to listen attentively to my concerns and fears. She patiently explained the details of the injection I was to receive, including the purpose, procedure, and what to expect after the immunization, and this significantly eased my anxiety. During the injection, she helped me get distracted to calm me and minimize the pain. I was amazed at how smoothly the injection was performed, with almost no discomfort. Her techniques made a difference.

At the end, she provided me a thorough instruction on after injection care and informed me of my follow up appointments ensuring I know the next steps. Her dedication to patient care is noticeable during her care. Nurse Claire’s professionalism, skill, and kindness to the patient show what excellent nursing is all about. She went above and beyond to make a fearful patient feel safe and comfortable.