November 2025
Amy L
Preuss
,
BSN
Neuro
UnityPoint Health - Meriter
Madison
,
WI
USA
Amy consistently took the time to explain, answer our questions thoroughly, and, perhaps most importantly, to truly listen.
Amy was the primary nurse for my father during an incredibly difficult period for our family.
Her exceptional care, compassion, and professionalism made a profound
difference—not only in my father’s experience as a patient but in our lives as a family.
From the very beginning, Amy went above and beyond in every aspect of her role. She
treated my father with unwavering dignity and respect, ensuring he was always
comfortable and engaged in his care, even when that wasn’t an easy task. Amy
consistently took the time to explain, answer our questions thoroughly, and, perhaps
most importantly, to truly listen. Regardless of how busy the unit was, she made us
feel like we were her sole priority. What stood out most was the level of
communication and consistency she maintained throughout each shift. Amy ensured
the details of my father’s care were clearly communicated during transitions, giving us
invaluable peace of mind. We never once worried something would be
overlooked—because Amy made certain it wasn’t. Beyond her clinical skill, it was the
countless small acts of kindness that left a lasting impact. Whether checking in on
my mother, or offering calm reassurance and connection when my father was anxious
or uncertain, Amy’s presence brought comfort, confidence, and humanity to a time
filled with fear and uncertainty. Amy was more than just our nurse—she was our
advocate, our guide, and our source of strength. Her impact on our family will never
be forgotten. She is a true blessing to both patients and their loved ones.
Her exceptional care, compassion, and professionalism made a profound
difference—not only in my father’s experience as a patient but in our lives as a family.
From the very beginning, Amy went above and beyond in every aspect of her role. She
treated my father with unwavering dignity and respect, ensuring he was always
comfortable and engaged in his care, even when that wasn’t an easy task. Amy
consistently took the time to explain, answer our questions thoroughly, and, perhaps
most importantly, to truly listen. Regardless of how busy the unit was, she made us
feel like we were her sole priority. What stood out most was the level of
communication and consistency she maintained throughout each shift. Amy ensured
the details of my father’s care were clearly communicated during transitions, giving us
invaluable peace of mind. We never once worried something would be
overlooked—because Amy made certain it wasn’t. Beyond her clinical skill, it was the
countless small acts of kindness that left a lasting impact. Whether checking in on
my mother, or offering calm reassurance and connection when my father was anxious
or uncertain, Amy’s presence brought comfort, confidence, and humanity to a time
filled with fear and uncertainty. Amy was more than just our nurse—she was our
advocate, our guide, and our source of strength. Her impact on our family will never
be forgotten. She is a true blessing to both patients and their loved ones.