A Veteran writes, “As a new patient with multiple complex health concerns, I experienced first-hand extraordinary care and compassion that every single person hopes for, especially those of us who struggle with difficult anxieties. From the moment I met Trish, her warmth and genuine kindness immediately put me at ease during what was an overwhelming and challenging time.

I had just moved to Southern Oregon and was setting up my life, meeting a new care team, and speaking about my medical issues. After repeatedly asking for help in the past and being told I was wrong, my anxiety would often skyrocket. However, Trish and her team were different. They listened, supported me, and never made me feel judged or dismissed. Trish took the time to truly understand my needs and help build a sense of trust and calm that I had been missing. I am deeply grateful to be under her care.

ICARE Values:
Integrity: Demonstrates honesty, empathy, and professionalism in every interaction.
Commitment: Dedicated to providing exceptional, personalized care for Veterans with complex needs.
Advocacy: Listens with compassion and ensures every patient feels heard, respected, and supported.
Respect: Creates a safe, welcoming environment where patients can share openly without fear or judgment.
Excellence: Goes above and beyond to understand and address individual health concerns, exemplifying the highest standards of VA nursing practice.