Angela is at the outpatient working with infusions and oncology. She is so sweet and so kind. Every time I talk to her, she tells me just how much she truly loves this job. You will see from the letter written by a patient who was nervous and scared on their first infusion. 
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I just wanted to express my heartfelt gratitude for making me feel so comfortable during my first IV infusion. Given my fear of needles, your reassuring words while preparing for the infusion were incredibly comforting and thoughtful. I also truly appreciate you educating me about the process, learning that learning made such a difference. I'll always be grateful to you for this and will always remember your kindness.