My 84-year-old father was scheduled for surgery. Kelly was assigned to him. She was kind and compassionate. Kelly took her time explaining everything to my father. She was patient and spoke in real terms that any patient could understand. Being in a role myself, overseeing 1800 employees and nearly 11,000 students, I fully understand the necessity of appropriate “bedside manner.” In simple terms, Kelly gets it. I’d hire her in my organization in an instant.