Chelsey Hickey
November 2025
Chelsey
Hickey
,
BSN, RN, ONCC
Cancer Center
Advocate Illinois Masonic Medical Center
Chicago
,
IL
United States

 

 

 

Chelsey's compassion went beyond my physical care. She cared for my emotional well-being, too.
On the day of my first treatment, I was nervous and unsure of what to expect. It was a big day for me—one filled with anxiety and fear of the unknown. That’s when I met Chelsey, and her presence immediately made everything feel a little lighter. From the very beginning, Chelsey treated me with genuine kindness and patience.

She introduced herself with a warm smile and took time to explain every step of what was about to happen. She described each medication, what it was for, and what I might feel during the process. She never rushed through her explanations and encouraged me to ask questions. Her calm confidence helped ease my nerves and made me feel like I was in very capable hands.

Throughout the day, Chelsey checked in often to make sure I was comfortable. She asked if I needed a pillow, water, or a snack. She noticed small things—like when I shifted in my chair or got quiet—and took time to see how I was doing. Those small gestures meant a lot. They showed how attentive she was and how much she truly cared. Chelsey's compassion went beyond my physical care. She cared for my emotional well-being, too. She listened when I talked about how nervous I was and offered reassurance in a calm, genuine way. Her words and tone were comforting and never forced. It felt like she understood that this experience was as much emotional as it was medical.

What stood out to me most was how safe I felt under her care. Chelsey balanced professionalism with warmth in a way that is rare and special. She combined her skill with empathy and understanding, which made me feel fully supported. Maya Angelou once said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Chelsey made me feel safe, seen, and genuinely cared for—and I will never forget that. Chelsey's kindness, patience, and professionalism turned what could have been one of my hardest days into a day of comfort and hope. I’m truly grateful for her.