Ms. Sheryl Pancho
September 2025
Ms. Sheryl
Pancho
Male Surgical Ward
Armed Forces Hospital Saudi Arabia
Khamis Mushayt
,
Aseer
Saudi Arabia

 

 

 

I am deeply grateful to receive the DAISY Award. This recognition reflects a moment during my shift when compassion, teamwork, and patient care truly mattered. I would like to share the story behind this honor. During a particularly challenging shift on our unit, I was serving as charge nurse, when the unit experienced a sudden surge in high acuity patients.

 Several patients required rapid clinical intervention, including acute respiratory distress, uncontrolled pain, and rapid changes in condition, all while we were short-staffed. I quickly assessed patient acuity, adjusted assignments, and prioritized care to ensure the most unstable patients were addressed first. I coordinated closely with the primary doctors, respiratory therapist, and our nurse manager while assisting nurses at the bedside with assessments, medications, and patient transfers.

Maintaining a calm and organized presence was essential to keeping the unit focused and functioning safely. I also made it a priority to support the nursing staff by checking in frequently, answering questions, and stepping in whenever help is needed. When family is anxious and overwhelmed, I took time to communicate clearly and compassionately, helping them understand their loved one’s care plan during stressful situation.

Despite high demands of the shift, patient safety was maintained, teamwork remained strong, and the unit continued to provide high-quality care. This experience reinforces the importance of calm, leadership, and teamwork in delivering safe and compassionate nursing care.