October 2025
Tiffany
Shafer
,
RN
Case Management
Encompass Health Deaconess
Newburgh
,
IN
United States
When we thanked her for her efforts, Tiffany would humbly say, "I try to treat everyone like my family." This was evident in everything she did.
In recognition of her exceptional compassion, professionalism, and dedication during our father's stay at Encompass Rehabilitation Hospital. From the start, Tiffany went above and beyond to ensure our dad received the best care possible. She guided our family through the challenges of arranging care for someone unable to advocate for themself, taking the time to explain every step and provide the resources we needed. When we had to return home over three hours away, Tiffany became our connection to our dad- keeping us informed, checking in regularly, and making herself available whenever we needed her. She even resolved a concerning issue involving a caregiver before we had a chance to hear about it, showing incredible attentiveness and advocacy. When we thanked her for her efforts, Tiffany would humbly say, "I try to treat everyone like my family." This was evident in everything she did. We like to be thorough and often had many questions, and Tiffany always took the time to answer each one patiently and completely, ensuring that we all felt comfortable before moving on. Her kindness, communication, and genuine concerns gave our family peace of mind, knowing that someone at that facility truly had our dad's best interests at heart. Tiffany exemplifies what it means to be an extraordinary nurse, and we are deeply grateful for the care and compassion she provided.