My grandfather, in his 70's, over the course of his life, had never needed to spend the night in a hospital. He has always been completely independent. This changed in November. He was flown intubated to WVU Medicine and admitted to the MICU. In the morning, Sam came on shift and was my grandfather's nurse that day. He spent a lot of time at the bedside talking to my grandfather and building a relationship with him. That day, they extubated my grandfather. After the extubation, my grandfather was having some issues with noisy breathing, oxygenation issues, and a very sore throat. I was able to visit my grandfather and meet Sam. I am a respiratory therapist, so I had a better understanding of what was happening. Sam was able to communicate what was going on and the plan of care with my grandfather and me in a way we both understood. Overnight, my grandfather had to be intubated again. The next morning, Sam was his nurse again. He spent time with my grandfather and our family again, talking about what had happened overnight. He also spent time just talking to my grandfather, getting to know him and treating him like a person, not just a job. He answered all our questions, reassured us, and comforted us. When my grandfather started having issues with his heart rate, out of all the people who came to the bedside, Sam was the only one who looked at him like a person and not just vital signs. He talked us through everything that was going on, telling us who was there when no one else introduced themselves, and managed to comfort us while doing his job to take care of my grandfather.