February 2026
Reena
Poliah
,
RN
Gastroenterology
East and North Hertfordshire NHS Trust
Stevenage
,
Hertfordshire
United Kingdom
Reena has spent time listening, understanding, and advocating for me, and has supported me when I’ve hit my worst and lowest days.
Having spent 9 weeks so far as an inpatient, I have had many nurses and doctors involved in my care, and it is not often that you meet someone like Reena. I cannot begin to even describe what Reena means to me and how she has made a very distressing time easier. Nurses are unsung heroes, but Reena really is. Not only does she continuously show the true values of what a DAISY Award stands for, but her dedication, support, kindness, caring, and compassionate nature is second to none. Reena has spent time listening, understanding, and advocating for me, and has supported me when I’ve hit my worst and lowest days.

Having grown up with my mum, a nurse at Lister Hospital for over 30 years, and seeing the difference her care made to many people, I will always make sure to celebrate the people who truly touch your heart, and Reena is one of those very special nurses. Reena will make sure, even on her busiest days, that she checks in with me to see how I am, always meets me with a smile and comforting words when I’m struggling, and celebrates the positives alongside me.

I know that Reena taking the extra time to get to know me as a person has enabled me to fully trust her, and that’s one of the biggest things I have always struggled with, especially as a neurodiverse person. Even when Reena comes to check in, I never feel rushed or unheard, and she always makes me feel like I’m the only patient that matters in those moments. Not only this, but I’ve also seen how Reena is with her other patients and how calming her presence is towards us all.

Thank you will never be enough. Reena really deserves to know how special she is and how eternally grateful I am.