September 2025
Amy R
Bourland
,
BSN, RN, CMGT-BC
Remote Patient Monitoring Home Telehealth
Robley Rex VA Medical Center
Louisville
,
KY
United States
Her support has been pivotal in building trust and fostering positive relationships with Veterans assigned to her in the program.
I am honored to nominate Amy Bourland for the DAISY Award for Extraordinary Nurses. She exemplifies the highest standards of nursing care in her role in Remote Patient Monitoring Home Tele health RN at the Robley Rex VA Medical Center.
Amy has consistently demonstrated an excellent level of dedication and compassion towards their patients. Her ability to connect and communicate effectively with Veterans remotely has helped bridge the gap between in-person and telehealth care, ensuring that each veteran receives the best possible care in the comfort of their homes.
Amy possesses above-level nursing knowledge while managing chronic diseases and is skilled at interpreting complex health data to provide timely, accurate interventions. Her actions significantly impact Veteran outcomes by reducing hospital, emergency room, and clinic visits, thereby improving outcomes.
Amy ensures that each veteran's voice is heard and their needs are met. She goes above and beyond to educate Veterans and their families about their health conditions, empowering them to take an active role in their care. Her support has been pivotal in building trust and fostering positive relationships with Veterans assigned to her in the program.
Amy is a high-producing Remote Patient Monitoring Home Telehealth RN. She has one of the highest caseloads on the team and still manages to complete her daily work on time. Amy has been instrumental in implementing innovative practices and protocols within the Remote Patient Monitoring program. She never brings a problem to the table without providing some type of solution. She functions at a high level as an RN, consistently stays abreast of the latest advancements in telehealth, and leverages her strengths to enhance the overall quality of care. She continues to serve as a resource for her peers and has mentored a new nurse, sharing her expertise and inspiring excellence in others; this nurse is successful because of her support and mentorship.
Amy's work is evident in heartfelt testimonials from Veterans and their families. Many have expressed their gratitude for the compassionate care and attention they received, often citing her as a key to their improved health and well-being. She truly exemplifies the VA core values by caring for Veterans and colleagues, doing what is right, and performing her duties to the very best of her abilities. She exhibits integrity, commitment, advocacy, respect for all, and excellence.
Amy has consistently demonstrated an excellent level of dedication and compassion towards their patients. Her ability to connect and communicate effectively with Veterans remotely has helped bridge the gap between in-person and telehealth care, ensuring that each veteran receives the best possible care in the comfort of their homes.
Amy possesses above-level nursing knowledge while managing chronic diseases and is skilled at interpreting complex health data to provide timely, accurate interventions. Her actions significantly impact Veteran outcomes by reducing hospital, emergency room, and clinic visits, thereby improving outcomes.
Amy ensures that each veteran's voice is heard and their needs are met. She goes above and beyond to educate Veterans and their families about their health conditions, empowering them to take an active role in their care. Her support has been pivotal in building trust and fostering positive relationships with Veterans assigned to her in the program.
Amy is a high-producing Remote Patient Monitoring Home Telehealth RN. She has one of the highest caseloads on the team and still manages to complete her daily work on time. Amy has been instrumental in implementing innovative practices and protocols within the Remote Patient Monitoring program. She never brings a problem to the table without providing some type of solution. She functions at a high level as an RN, consistently stays abreast of the latest advancements in telehealth, and leverages her strengths to enhance the overall quality of care. She continues to serve as a resource for her peers and has mentored a new nurse, sharing her expertise and inspiring excellence in others; this nurse is successful because of her support and mentorship.
Amy's work is evident in heartfelt testimonials from Veterans and their families. Many have expressed their gratitude for the compassionate care and attention they received, often citing her as a key to their improved health and well-being. She truly exemplifies the VA core values by caring for Veterans and colleagues, doing what is right, and performing her duties to the very best of her abilities. She exhibits integrity, commitment, advocacy, respect for all, and excellence.