Tam consistently demonstrates what exceptional leadership looks like through her integrity, humility, and unwavering commitment to her team.

Tam is more than a supervisor—she is a coach, an encourager, and a true team player. She leads in a way that inspires trust and respect because she is always willing to stand alongside her staff.

During a severe snowstorm when staffing was critically low, Tam didn’t stay behind a desk or simply delegate tasks. Instead, she rolled up her sleeves and worked shoulder to shoulder with the team, helping wherever she was needed. Her willingness to step into the trenches with her staff showed us that no job is beneath her and that she genuinely believes in supporting the people she leads.

Tam also fosters a culture of collaboration and shared ownership on the unit. She understands that the best systems are created with the voices of the people who use them every day. By actively inviting staff input when developing workflows and processes, she empowers the team and strengthens engagement across the unit.

Another quality that sets Tam apart as a leader is her fairness and thoughtful decision-making. When concerns or issues are brought to her attention, she does not rush to judgment. Instead, she takes the time to listen, investigate, and fully understand the situation before responding. This approach has created a culture of trust where staff know they will be treated with respect and fairness.

Tam also goes above and beyond to show appreciation for her team. She keeps snacks available in her office for staff and frequently surprises the unit with food simply as a gesture of gratitude. While these may seem like small acts, they reflect the genuine care she has for the people she leads and the positive environment she works hard to cultivate.

Tam leads with heart, humility, and strength. She uplifts those around her, creates an atmosphere of teamwork and respect, and consistently demonstrates the values that define outstanding leadership. For these reasons, I strongly believe she is an exceptional candidate for this leadership award."