During one of the most difficult times in our lives, Nurse Hephsi became a light for our family. Watching our baby fight in the NICU was heartbreaking, but her compassion, kindness, and dedication gave us strength every single day. She cared for our little one with so much gentleness and love, always treating our baby as if they were her own. No matter how busy the unit was, she always made time to comfort us, answer our questions, and reassure us with her calm and caring presence. What makes her truly extraordinary is not only her clinical skill but the genuine compassion she shows to both patients and families. She reminded us that nursing is more than a profession — it is a calling. We will forever be grateful for the impact she made on our baby’s journey and in our hearts.