I am a cancer patient with advanced prostate met to bone and brain cancers. My current treatment is failing, so in March, Deana's doctor helped me decide to try Pluvicto, which would require approval from the VA and other hoops to jump through. This clinic is 120 miles from my home, and the drive is difficult and tiring for me. The clinic advised me that I must again make the drive for interviews and paperwork to get the Pluvicto ball rolling. I called Deana and expressed my doubts regarding making the drive. She could have said that I couldn't avoid it, but she took the initiative to get creative and work towards other options. It took her 5 hours of innovative hard work, but she was able to find a way for me to do the paperwork online and carefully talked me through the tedious process. She then arranged for the doctor I was supposed to meet with to conduct the interview over the phone. She even arranged for lab draws to be done at my local facility so I don't have to travel for that. Deana's persistence, determination, and "can-do" attitude turned an almost loathsome situation for me into a very positive one.