Carla demonstrated outstanding commitment to patient care and organizational values in a recent situation involving a patient transfer to Old Vineyard. Upon learning that the patient required their CPAP machine for transport and continued treatment, Carla took immediate action to ensure all necessary steps were completed. She verified the equipment details to confirm it belonged to the patient, ensuring accuracy and compliance with safety protocols. Recognizing the urgency and importance of the situation, Carla went above and beyond her regular responsibilities by personally traveling to the homeless shelter to retrieve the patient’s CPAP machine. Her proactive approach and willingness to take initiative—without hesitation, complaint, or being asked—reflect her deep sense of responsibility and compassion for those in her care. Carla’s actions not only facilitated a smooth transfer but also ensured the patient could receive proper treatment upon arrival at Old Vineyard. This level of dedication exemplifies exceptional teamwork, patient advocacy, and professionalism. She is a true asset to our team and a role model for going the extra mile to prioritize patient well-being.