We were having our second high-risk pregnancy, and Alison went above and beyond to assist us. She also explained every detail of the process to make us feel more comfortable. She made the tests, blood draws, and questions a painless process. She did all this while training a new nurse. The new registered nurse was very kind and professional, and we appreciated her. All in all, it was the best experience my wife and I have encountered in any hospital and in our lives.