December 2020
Allison
Ohlman
,
RN
Emergency Department
Southern New Hampshire Medical Center
Nashua
,
NH
United States
The visual image of this RN slowly and kindly walking the elderly lady out of our department while bent over talking to her and helping her was very moving.
I’ve admired the job this ER RN does for a while now, but the care and compassion I witnessed tonight prompted me to sit down and write this nomination. Her elder patient was being admitted, his wife was sitting devotedly at his bedside. At the time of transport upstairs, his wife was worried about not being with him and commenting on how long they’d been married. This RN engaged in banter with them both and spoke positively about the unit he was being moved to and the good care he would receive; her mannerisms put them both at ease. A few minutes later, she asked the ER paramedic to transport the patient upstairs and stated she would walk the wife out of the department and reassured the patient that she would make sure his wife made it out to the car safely. She then carried all the wife and patient’s belongings while offering her arm to her. She walked her out to the car while continuing to answer additional questions she asked about her husband’s condition. The visual image of this RN slowly and kindly walking the elderly lady out of our department while bent over talking to her and helping her was very moving. I wanted to take a picture of her and the wife as it was visually representative of what I believe nursing is all about. When I commented out loud about how genuinely kind this nurse is, the Hospitalist spoke up immediately to agree with what a good nurse and caregiver she is. He called her an ‘old school caregiver’; which in my humble opinion, is a stellar compliment. When she returned to the department, I complimented her. She deflected the compliment by saying "it's what we do" and seemed surprised that her simple act of compassion was worth commenting on.