...I'm writing this to personally thank and hope that you recognize Andrew Livesey for the truly wonderful job that Andrew did as the night nurse for the final four days my mom was with us. The care that Andrew exhibited was absolutely first-rate but, it was all of the little things he did that really helped make my mother's passing a little easier.

First: The little things that he did and that your entire staff does really make a difference. They were constantly asking if we needed anything or had any questions but more importantly; they would always talk to my mom before they did anything even though she was in an induced coma. That meant a lot to me.

Second: On the first night that he was on duty, there was a code "Blue" called to my mom's room. After all of the nurses and doctors had left I went in there crying thinking the worst. Andrew showed up, and calmly explained the situation and didn't leave until I felt better and understood the circumstances.

Third: My step-sister stayed in the room part of the nights so that I could get some sleep, accolades to Andrew for putting up with her sarcasm.

Fourth: As additional family members would arrive, Andrew would always take the time to answer any questions and his general demeanor was calming to all. One of my family members mentioned to Andrew the difficulty my Grandfather (her dad) was having. When my grandfather entered the room with multiple family members present; Andrew immediately approached him to bring him up to date with the information and just to talk to him in general. This act of kindness was recognized by my entire family.

Fifth: On the third night, I overheard that Andrew may be going to Memorial North the next night. My sister was going to be coming into town that night and we had gone through so much with Andrew already. That being said, I requested through a doctor that he be there that fourth night as we would be turning off life support after my sister arrived; it turns out, Andrew had requested the same on his own.

Finally: Words cannot express how much Andrew contributed to me and my family as we went through this entire process. I hope that he will be recognized for the difference he made to our family.

In closing, thank you, your entire nursing team and most importantly Andrew for making my mom's exit from this world as comfortable as possible for her entire family.



Thank you.