Anne, I am writing to express my sincere gratitude for your help with my medications on Thursday. I cry as I write this because of the loving-kindness you showed me. I am filled with thankfulness that you were there for me when I was feeling so overwhelmed. Your ability to know there was a problem, a quick response to go to a quiet place, a kind word and a warm gentle touch on my hand, helped me to open up to you about the lack of needed medications. Your knowledge with a speedy response calling the pharmacy resulted in me receiving my medications that day! An open door to discuss issues with you. The first word in the hospital's name is Advocate, that is what you were for me when I was unable to use my voice. A few words to describe my moments with you: Professional, knowledgeable, quick response, most caring, Advocate, and Teacher. I am truly blessed to know you. I pray God blesses you too. Thank you so much.