Antionette
McDowell
September 2012
Antionette
McDowell
,
RN
Med/Surg
Kaiser Permanente Fontana Medical Center
Fontana
,
CA
United States

 

 

 

I have been a nurse for 35 years. I have seen and worked with many bright and compassionate nurses. KP Fontana is very lucky to be blessed with a lovely young nurse who is bright compassionate, thoughtful and friendly. I was very apprehensive about have my surgery today because of the aftercare but as luck would have it, Antoinette walked into my room and has treated my pain and fear with immense compassion. Antoinette is everything that a nurse should be to perform in a modern fast paced facility. She makes you feel safe and secure at a most vulnerable time.

Antoinette is friendly attentive, professional prompt, understanding to my needs, always smiled made me feel important even when she was busy, I didn’t have to wait long for anything. She made me feel great even when I was in so much pain.

What can I say to a woman with so much concern and spiritual love compassion for a person suffering after receiving devastating health news, Antoinette comforted my spirit. I thanked God for her and humbly appreciated and thanked Antoinette. What she did also at the request of my very concerned daughters will be always be in my memory and appreciated.

I flew to Southern California to visit my mother who has been in the hospital for the past four days but was here prior for about eight days. My sister has been here from Atlanta to assist in her medical needs and desires. After my sister and I spoke with a physician in 4 west we mutually agreed we needed a second opinion. We spoke to Antoinette and expressed our concern and asked her to please request a second opinion. She was very professional and courteous and went above and beyond the call of duty. We recognize her and thank her for her excellent service, it was highly appreciated.