October 2020 Honoree
augustine agyemang, RN
I ended up on MDU 2 days after a mastectomy operation, which included the removal of my lymph nodes. I had my operation at a private hospital, as the breast cancer team were adamant that they wanted to keep their patients away from UHCW. As I am taking high doses of morphine and codeine for a prolapsed disc, I had developed severe constipation which no amount of laxatives were moving out of my body, resulting in my skin being torn and bleeding. As you can imagine, I was extremely distressed at being left in a wheelchair in the MDU waiting room surrounded by 30-40 other patients. I felt incredibly embarrassed, weak and very vulnerable with a chest drain hanging from my wounds; afraid of being exposed to infection. However, your staff very quickly moved me into a side room with my own toilet and I spent the night on a trolley there.
I have given you the context so that you can understand how much I appreciated the kindness, professionalism, and sensitivity of Gus. He could not have looked after me any better if I had been his own mother. Unfortunately, he was not available when I was discharged at 05.30 the next morning, so I was not able to thank him for looking after me so well. Please would you pass on my heartfelt gratitude to him and give him this thank you card.
May I also take this opportunity to thank you and all of your wonderful staff for the incredible work that you are all doing during these unprecedented times. As ill as I was, I could recognise how frenetically busy MDU was on Friday evening. I pray that God will bless you all with love, peace, and keep you all safe.
I have given you the context so that you can understand how much I appreciated the kindness, professionalism, and sensitivity of Gus. He could not have looked after me any better if I had been his own mother. Unfortunately, he was not available when I was discharged at 05.30 the next morning, so I was not able to thank him for looking after me so well. Please would you pass on my heartfelt gratitude to him and give him this thank you card.
May I also take this opportunity to thank you and all of your wonderful staff for the incredible work that you are all doing during these unprecedented times. As ill as I was, I could recognise how frenetically busy MDU was on Friday evening. I pray that God will bless you all with love, peace, and keep you all safe.
Thank you, Augustine, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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