Mr. W expressed he was newly diagnosed with Diabetes three years ago and had to take insulin and medication. He was nervous as he did not understand the disease. However, he was very excited to learn his RN Care Manager- Mrs. Lugo would guide him every step of the way. Mr. W quotes- "She was there to teach me about the Diabetes and medication regimen. She checked on me weekly to make sure I had logged my blood sugars, take my meds, and assisted me in making my appointments. She even helped me with my meals and planning. Even when I was able to manage myself. Mrs. Lugo continued to call me monthly for three years, and make sure I was doing fine. I am happy to say that three years later, I am no longer diagnosed with Diabetes and don't have to take any more medications. Thanks to my RN Care Manager Mrs. Beatriz Lugo, I have a different perspective on life. She saved me."