I am honored to write this letter regarding the above nomination for Mrs. Bernadette Phelan. I have had the privilege of working alongside Bernadette and have witnessed first-hand the exemplary level of care and compassion that she consistently provides to her patients.

Bernadette is a highly skilled, experienced, and exceptional nurse who truly embodies what it means to provide compassionate and excellent care.

She understands that nursing is not just about providing medical treatment but also about providing emotional and spiritual support to patients and their families. I have seen Bernadette go above and beyond to provide comfort and support to her patients and relatives during difficult times. She takes the initiative to listen to her patients' stories, needs, concerns, and fears, providing a true sense of hope, comfort, and reassurance when it is most needed while still managing their expectations. Bernadette has a unique ability to connect with patients on a personal level and takes time to get to know them as individuals. She is always there to offer a kind word or a listening ear.

Bernadette consistently demonstrates a high level of clinical competence while providing care with compassion, empathy, and respect. She also takes the time to explain procedures, treatments, and pathways to her patients and family, ensuring that they fully understand what is happening, what to expect, and that they are part of the decision-making process. She encourages patients to ask questions and actively involves them in their care.

What impresses me most about Bernadette is her unwavering commitment to compassionate care, even in the most challenging situations. She remains calm and composed in the face of adversity and always puts the needs of her patients first.

Bernadette has touched the lives of countless patients and their families, and her compassion and dedication are an inspiration to us all. She truly embodies the essence of what it means to be a nurse.