May 2021 Honoree
Case Management
Maria Bessie Ziegenfuss DNP, RN, NE-BC • Maria Gray • Regina Hannapple, BA • Janet Rosengrant BS, BSN, RN, ACM • Mildred Bas RN, BSN • Linda Davidson MSN, RN, CCM • Tineke De Rosa MSN, RC-BC • Marcella Dillon RN, BSN, CM, ASLNC- Certified RN Auditor • Jacqueline Dugan RN, BSN, ACMA • Elizabeth Issler RN, ACM • William Lapp RN, BSN • Michelle Migton RN, BSN, ACM • Antoinette Mitchell RN, BSN, ACMA • Katherine Posey BSN • Joan Shinn RN, CCM • Patricia Wathen RN, BSN, CM • Amanda DeAlba LSW • Amanda Goritski LSW • Julie Klemm LCSW • Brittany Keenan LSW • Lauren Krause LCSW • Emily Maier LCSW • Allison Smith LSW • Katie Struble LCSW • Melanie Wesloske LCSW • Joan Pollner MSN, RN, CHPN • Doreen Nargi RN, BSN, OCN, CHPN • Deborah Granata MSN, RN • Dr. Kianmayi Tadi MD, PHD, MBA
COVID, COVID, COVID.... 2020 was certainly a challenging year for all. When you hear the term “front-line workers”, Nurses come to mind. Nurses continue to play an essential role in managing this pandemic. Nurses come in many shapes, sizes and roles. The team I would like to nominate are unsung heroes. This team is a combination of highly experienced nurses, social workers and support staff. They work collaboratively with the entire multidisciplinary team to ensure safe discharge. While this example is a thank you to a specific case manager, it relates to the entire team and how they work. When I began writing this nomination, I asked for stories that would tug at the heart strings. This one brought tears to my eyes as I hope it will to those of you reading this nomination. I am attaching the letter from the patient. The background is that the case manager worked tirelessly with the community health partner, physician, insurance company, pharmacy nurses and more to make sure that this patient and family could manage. I am privileged and proud to be part of this team. This story is from a patient with COVID on the second floor:
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Please note: I love Newton Hospital. I have had experience with several hospitals in New Jersey and Pennsylvania over the years with family members and Newton Hospital is by far the best in this part of the country!
The courtesy extended by staff members is unparalleled and the experience is far superior to any other. I sincerely wish I had written down the names of some of the nurses, because they were amazing.
There is definitely one person who stood out above the rest, however, and her name is Linda Davidson. She was my own personal Joan of Arc! Like a true superhero, she appeared out of nowhere and came to my rescue before I even knew I would be needing her! A true angel sent from heaven. Linda worked with the doctor and the pharmacy and the billing department and the after-care department... and anyone else I needed and straightened out everything so I could leave the hospital in peace and know that I was taken care of. She, and Shannon, and Margit all deserve commendations, but Linda most of all! Linda is the perfect example of the kind of caring professionals that make Newton Hospital great!
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Please note: I love Newton Hospital. I have had experience with several hospitals in New Jersey and Pennsylvania over the years with family members and Newton Hospital is by far the best in this part of the country!
The courtesy extended by staff members is unparalleled and the experience is far superior to any other. I sincerely wish I had written down the names of some of the nurses, because they were amazing.
There is definitely one person who stood out above the rest, however, and her name is Linda Davidson. She was my own personal Joan of Arc! Like a true superhero, she appeared out of nowhere and came to my rescue before I even knew I would be needing her! A true angel sent from heaven. Linda worked with the doctor and the pharmacy and the billing department and the after-care department... and anyone else I needed and straightened out everything so I could leave the hospital in peace and know that I was taken care of. She, and Shannon, and Margit all deserve commendations, but Linda most of all! Linda is the perfect example of the kind of caring professionals that make Newton Hospital great!
Thank you for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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