From the moment Claudia Martinez comes into the room to greet you, she’s smiling and asking how you are. Her warm demeanor makes you feel welcome. She goes above and beyond to make sure you feel safe and heard. Moments like this make a big difference when you’re in a hospital bed all day. Claudia takes the time to get to know you, making you feel like a family member and not a number in a bed. My wife was also very pleased with Claudia’s kind heart. She also made my wife feel welcome, offered to refill her water, and even asked about her day. I will never forget the care and passion Claudia has for her job. I firmly believe we need more medical professionals like her. If I could rate her treatment, I’d give her a million stars out of ten! She’s truly a one-of-a-kind person with a heart of gold – she’s a rock star. Thank you, Claudia, for listening to me and making me feel comfortable in your care.