Courtney has been wearing the hat of 2 roles for our office for a few months. Recently our office had to close due to staff members out with COVID and Courtney still came to work to make sure we were still able to provide some form of care for our patients by filling meds, answering calls and questions, and scheduling appointments for referrals. Courtney is a true leader! Throughout any situation that comes up in our office, she always handles it with professionalism. She has a lot of experience with patient care. Patients personally ask for her by name. Throughout it all, she maintains a positive attitude and works really hard to make sure she takes care of everyone. We are extremely lucky to have her and I know our patients appreciate her as well. I ask Courtney often how she hasn't had a breakdown yet. She just smiles. She is very resilient and compassionate about the many roles she plays. She 100% deserves this recognition.