Courtney is the sweetest nurse I have had since I have been here. She treats me like a human being and doesn't patronize me while I'm sedated. Today is Christmas. She came in a few minutes early so she could take me downstairs to see my youngest grandchildren. This made my entire experience take a turn for the better. I needed to see them for my mental health and I needed to wrap my arms around them and let them know that I was ok. Since they were too little to come see me, Courtney took me to see them. It was the greatest act of kindness that anyone has shown since I checked in on Monday of this week. She makes me feel safe and cared for.