I was admitted through the ER. My wife and I were very concerned about my condition. The nurses and staff were very supportive. Cynthia was a stranger to me, but eased our minds. Several tests were done without answers. I became confused and frustrated. Cynthia eased the frustration and answered our questions or found the answers. Several severe storms occurred, and her concern was the safety of the patients. She gained our trust and friendship. She would be a welcome staff at any hospital.