Cynthia Proctor
October 2024
Cynthia
Proctor
,
RN, BSN, MBA, CPHQ, NEA-BC
Nursing Services
Atrium Health Cleveland
Shelby
,
NC
United States

 

 

 

Cindy's patient-centered approach is truly remarkable. She consistently prioritizes patient care in every decision and initiative, ensuring that our primary mission—the well-being and safety of those we serve—remains at the forefront.
I am honored to nominate Cindy Proctor for the DAISY Nurse Leader Award, recognizing her unwavering commitment to excellence in nursing leadership. In her role overseeing a diverse team with varied roles and responsibilities, she exemplifies the DAISY Foundation's values through her dedication, leadership, and compassionate care. Cindy manages a complex team structure, yet she remains intimately familiar with each team member's specific job duties. This comprehensive understanding allows her to provide targeted support and resources, ensuring every individual feels valued and supported. Her approachability and openness have created an environment where no team member hesitates to seek her guidance; she is always available and eager to assist, fostering a culture of trust and respect.

Moreover, Cindy is exemplary in managing our facility's quality metrics and plays a vital role in the Obeya work. She not only ensures the accuracy and completeness of this crucial data but also engages bedside clinicians actively in understanding and utilizing this information. Her efforts to involve teammates in quality initiatives are commendable, as she ensures that everyone is aware of trending data and their input is considered in developing new strategies. Cindy does not hesitate to work late, whether it's to complete PowerPoint presentations or gather the latest information, ensuring that our teammates are always equipped with the most current data and insights.

Cindy's patient-centered approach is truly remarkable. She consistently prioritizes patient care in every decision and initiative, ensuring that our primary mission—the well-being and safety of those we serve—remains at the forefront. Her leadership has not only elevated our care standards but has also significantly boosted our team's morale and motivation. Cindy exemplifies the mission of Atrium Health through her extraordinary leadership, rooted in our core values of Caring, Commitment, Integrity, and Teamwork. Her impact is felt not only within our walls but also throughout the community, raising the standards of our profession. Cindy consistently models empathy, demonstrating a caring attitude in every interaction—whether with patients, families, or teammates—creating a supportive and compassionate environment. Her infectious enthusiasm and clear vision inspire our teammates to pursue excellence in patient care, driving innovation and better outcomes.

Cindy's ability to connect with everyone she meets fosters an inclusive atmosphere that respects and values diversity, ensuring that every individual feels valued and supported. Cindy's exceptional leadership and dedication to her team and our patients make her a standout candidate for the DAISY Nurse Leader Award. She is a true asset to our organization and an inspiring figure for all nursing professionals.