October 2023
Dee
Hogue
,
RN
Vascular Access Team
Billings Clinic Hospital
Billings
,
MT
United States
It wasn't scary, I didn't jump like I typically do, and Dee just managed to turn the whole experience into a positive one.
I don't deal well with IVs. Unfortunately, I have Multiple Sclerosis and am on Ocrevus which has required me to face my fears a little. The bad news is, my getting braver does not help my garbage veins. That being said, at check-in for my appointment today, I requested the IV Team as that is what they suggested I do at my last appointment. Insert Dee Hogue.
She was kind and personable the moment she walked up. She let my husband and I gawk at the screen because we think that kind of stuff is cool, all while carrying on a pleasant conversation and laughing at my husband's bad jokes. When she gave me the numbing injection, I felt very little, which was weird and also a huge relief. When she placed the IV, she got it right off the bat and all I felt was pressure! It wasn't scary, I didn't jump like I typically do, and Dee just managed to turn the whole experience into a positive one.
If I had the option, I would request her every time I need to have an IV placed! She clearly cared about what she was doing, which tells me she cares about everyone she interacts with. I don't believe I've ever thanked someone for my IV before today.
Dee Hogue clearly represents everything that The DAISY Award stands for!
She was kind and personable the moment she walked up. She let my husband and I gawk at the screen because we think that kind of stuff is cool, all while carrying on a pleasant conversation and laughing at my husband's bad jokes. When she gave me the numbing injection, I felt very little, which was weird and also a huge relief. When she placed the IV, she got it right off the bat and all I felt was pressure! It wasn't scary, I didn't jump like I typically do, and Dee just managed to turn the whole experience into a positive one.
If I had the option, I would request her every time I need to have an IV placed! She clearly cared about what she was doing, which tells me she cares about everyone she interacts with. I don't believe I've ever thanked someone for my IV before today.
Dee Hogue clearly represents everything that The DAISY Award stands for!