From the time we walked in, Elizabeth immediately welcomed us with a humble and loving heart. She made us feel important and that we mattered. She was very professional, and we can tell by her actions that she's very family oriented. Elizabeth always made sure we were doing great, she informed us about everything going on and told us that everything was going to be great. Elizabeth had such a positive vibe, which was very convenient and useful since we were in the hospital for 11 hours straight. She definitely does her job with a grateful heart. It shows that she made a wise decision to pursue a career that she actually loves to do, which is helping people and making sure our needs were met. She does her job with a grateful, loving, and caring heart.