Emma Ludemann
December 2022
Emma
Ludemann
,
RN
Mother Baby
Ascension Seton Medical Center
Austin
,
TX
United States
She was the first one to tell us that we were great parents, and we believed her. Emma works with both competence and compassion.
We met several wonderful nurses and staff members during our stay at Seton Main but Emma stood out among them all. N and I became new parents at Seton in November, after welcoming our daughter M into the world. The delivery was more eventful than planned, with unexplained tachycardia events that were fortunately very well managed by the doctor and the Seton team. By the time we landed in Mother Baby we were beyond exhausted but immensely grateful to have our girl in our arms. Another curve ball came our way with the news that M suffered from high bilirubin levels due to ABO incompatibility. Again, the Seton team managed the situation well, identifying the problem early and placing M in phototherapy in the nursery. N and I would set an alarm for every 3 hours, eagerly awaiting M to be brought back to our room for 30 minutes so that I could quickly nurse her and we would steal some photos to share with our families and keep for ourselves.
The days were peaceful but a little too quiet. We wanted to hear the cooing and cries of our newest little family member. Enter Emma. Emma understood that we were watching the clock and the door for the moment our daughter would be brought back into the room. And that when we were told new test results showing the effectiveness or ineffectiveness of the phototherapy would be back in an hour, we planned our meals, phone calls, showers, and bathroom time so we would be sitting and waiting for those results in exactly sixty minutes. She never missed a beat. When M's bilirubin levels rebounded, it was Emma who gently showed us the charts and softly prepared us that the doctors may want to take a little more caution and restart therapy. She knew we were anxiously waiting and wouldn't leave us in limbo a minute longer. And when I was discharged before M (but kindly allowed to room in), Emma took a moment to sit with us in our room and talk to us about her own kiddos, the journey of breastfeeding, and her own time as a nurse at Seton. She was the first one to tell us that we were great parents, and we believed her. Emma works with both competence and compassion. She has our sincerest gratitude. Thank you, Emma!
The days were peaceful but a little too quiet. We wanted to hear the cooing and cries of our newest little family member. Enter Emma. Emma understood that we were watching the clock and the door for the moment our daughter would be brought back into the room. And that when we were told new test results showing the effectiveness or ineffectiveness of the phototherapy would be back in an hour, we planned our meals, phone calls, showers, and bathroom time so we would be sitting and waiting for those results in exactly sixty minutes. She never missed a beat. When M's bilirubin levels rebounded, it was Emma who gently showed us the charts and softly prepared us that the doctors may want to take a little more caution and restart therapy. She knew we were anxiously waiting and wouldn't leave us in limbo a minute longer. And when I was discharged before M (but kindly allowed to room in), Emma took a moment to sit with us in our room and talk to us about her own kiddos, the journey of breastfeeding, and her own time as a nurse at Seton. She was the first one to tell us that we were great parents, and we believed her. Emma works with both competence and compassion. She has our sincerest gratitude. Thank you, Emma!