Gwen is good at what she does. She cares. She takes care of my daughter when she's on her shift and she gets everything done right the best she can on her shift. If there's anything I need, she helps me so I'm comfortable. This has been a very hard transformation for us all. Without nurses like her, this would not be a very good situation. She helps make you understand what's going on the best that she can. She is what makes this place make a difference and what makes this place stand out. There need to be a lot more nurses like her.